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Thread: Purchase and key generation delays



Permlink Replies: 1 - Last Post: Sep 11, 2017 12:31 PM Last Post By: Chad Hower
Alexandre Machado

Posts: 1,754
Registered: 8/10/13
Purchase and key generation delays
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  Posted: Sep 7, 2017 2:42 PM
Hi guys,

Our staff who handle accounting and administration have endured severe localized weather event in which their power and Internet has been interrupted. Normally they are backed up by both a generator and a second backup generator, however both were under service and waiting a part to arrive next week.
Because of tightened international financial regulations in recent years we are not able to distribute our accounting and other records to our other locations as we do with our development and technical support.
We hope that their power and Internet will be restored within a couple of days at the latest. Cellular data is not an option unfortunately at this time.
The development team as well as tech support are still available however any mails sent to admin or accounting will be delayed and we apologize for any inconvenience.
This also affects processing of keys and sales. Any purchases will be captured by our system but are unable to be processed until they regain internet access.

If you need something urgent, please feel free to get in touch with me through e-mail (alexandre at atozed dot com), or you can also use our Gitter channel: https://gitter.im/Atozed/IntraWeb
Chad Hower

Posts: 613
Registered: 3/2/07
Re: Purchase and key generation delays
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  Posted: Sep 11, 2017 12:31 PM   in response to: Alexandre Machado in response to: Alexandre Machado
On 9/7/2017 5:42 PM, Alexandre Machado wrote:
Our staff who handle accounting and administration have endured
severe localized weather event in which their power and Internet has

Everything is now back to normal. Sorry for any disruptions or
inconveniences.
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Helpful Answer (5 pts)
Correct Answer (10 pts)

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