Watch, Follow, &
Connect with Us

Please visit our new home
community.embarcadero.com.


Welcome, Guest
Guest Settings
Help

Thread: How to report error - Send Incident Report and link to qc both fail


This question is answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 2 - Last Post: Apr 2, 2018 12:23 AM Last Post By: Ken Knopfli Threads: [ Previous | Next ]
Ken Knopfli

Posts: 4
Registered: 4/5/18
How to report error - Send Incident Report and link to qc both fail  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Apr 1, 2018 12:35 PM
I created a trivial project in Berlin Starter and want to continue in Tokyo Professional.
Whenever I lasso a popup menu and its image list I get a "Property Images does not exist" error message.
Apparently I am not alone.

https://stackoverflow.com/questions/49358639/property-images-does-not-exist

However, when I try submit the error over the "Send Incident Report" dialog, after adding my e-mail and pwd
(or sending it anonymously - I tried both), after some time watching the blue arrow uploading, I get the error:

"XML document must have a top level element"
"Line: 0"

OK, so I decided to submit it over the QualityCentral link on the page

https://forums.embarcadero.com/index.jspa?categoryID=1

but there I get a page with the message:

http://qc.embarcadero.com/wc/qcmain.aspx?da=24202
Cannot reach this page
Make sure the web address http://qc.embarcadero.com is correct

What is the correct way to report a bug?
Alex Belo

Posts: 626
Registered: 10/8/06
Re: How to report error - Send Incident Report and link to qc both fail  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Apr 1, 2018 8:15 PM   in response to: Ken Knopfli in response to: Ken Knopfli
Ken Knopfli wrote:

OK, so I decided to submit it over the QualityCentral link on the page

https://forums.embarcadero.com/index.jspa?categoryID=1

but there I get a page with the message:

http://qc.embarcadero.com/wc/qcmain.aspx?da=24202
Cannot reach this page

QC is legacy system.

Embarcadero's Quality Portal
https://quality.embarcadero.com

--
Alex
Ken Knopfli

Posts: 4
Registered: 4/5/18
Re: How to report error - Send Incident Report and link to qc both fail  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Apr 2, 2018 12:23 AM   in response to: Alex Belo in response to: Alex Belo
Thank you , that worked.

The Embarcadero website needs someone to go correct these things.
Legend
Helpful Answer (5 pts)
Correct Answer (10 pts)

Server Response from: ETNAJIVE02