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Thread: how to administrate license with one year update included ?



Permlink Replies: 1 - Last Post: May 5, 2017 6:04 AM Last Post By: Jan Dijkstra Threads: [ Previous | Next ]
Asger Joergensen

Posts: 367
Registered: 11/18/08
how to administrate license with one year update included ?
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  Posted: May 5, 2017 5:02 AM
Hi

What is the common way of dealing with licenses, when I don't want to give
the lifetime free updates and what is the easiest to administrate ?

Is it one year free all minor updates and all major upgrades.

Is it free minor updates (bug-fixes) and pay for major upgrades

How does one handle which user have license to which version ?

Any input will be greatly appreciated.

Thanks in advance
Best regards
Asger
Jan Dijkstra

Posts: 204
Registered: 11/4/99
Re: how to administrate license with one year update included ?
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  Posted: May 5, 2017 6:04 AM   in response to: Asger Joergensen in response to: Asger Joergensen
Asger Joergensen wrote:
Hi

What is the common way of dealing with licenses, when I don't want to give
the lifetime free updates and what is the easiest to administrate ?

Is it one year free all minor updates and all major upgrades.

Is it free minor updates (bug-fixes) and pay for major upgrades

How does one handle which user have license to which version ?

Any input will be greatly appreciated.

Thanks in advance
Best regards
Asger

Depends on what your app does, I guess.

Our company signs our customers up to maintenance contracts, which are automatically renewed each year unless canceled with a written notification. Our financial department flags any customers who don't have paid the yearly fee in time. Flagged customers won't receive support or updates.

But our software constitutes an ERP application, which costs a substantial amount of money, and we only have a couple of dozen of these customers. So it's relatively easy to oversee.

A company which we partner with (which has many more installations) works also with yearly subscriptions. They send out license keys (valid for one year) to their customers once the yearly payment is received. The customer needs to enter that license key to unlock the application for another year. Without a valid license key, the application enters reduced functionality mode.
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