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Thread: Unable to install package (e800801c).



Permlink Replies: 6 - Last Post: May 3, 2017 3:20 PM Last Post By: Ubaltino Faleiro
Ubaltino Faleiro

Posts: 8
Registered: 11/8/08
Unable to install package (e800801c).
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  Posted: May 2, 2017 12:12 PM
I have this error. You've been trying to get out of this for 3 days.
I was using XCode 8.3.1.
Following this link https://forums.embarcadero.com/message.jspa?messageID=881537 I returned to XCode 8.2.1. And yet the same mistake continues.
I'm using:
- Delphi Tokyo 10.2.
- Windows 10 with all updates virtualized with Paralles.
- Mac Sierra 10.12.14.
- On iOS device version 10.3.1.

I generated the certificates and provisions and nothing. Lots of time wasted.

In the Simulator it works perfectly.

Is there any incompatibility in the versions I'm using?
Dave Nottage

Posts: 1,850
Registered: 1/7/00
Re: Unable to install package (e800801c).
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  Posted: May 2, 2017 1:19 PM   in response to: Ubaltino Faleiro in response to: Ubaltino Faleiro
Ubaltino Faleiro wrote:

Is there any incompatibility in the versions I'm using?

Do you have the iOS 10.3 developer image in your Xcode 8.2.1? There's a guide on how to make that happen, here:

http://stackoverflow.com/questions/43099863/how-using-ios-10-3-devices-with-xcode-8-2-1

--
Dave Nottage [MVP, TeamB]
Hints, tips and tricks at: http://www.delphiworlds.com/blog
Ubaltino Faleiro

Posts: 8
Registered: 11/8/08
Re: Unable to install package (e800801c).
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  Posted: May 2, 2017 3:33 PM   in response to: Dave Nottage in response to: Dave Nottage
I did the process you recommended.
It did not work. Just changed the error code.

Now the error is:
Unable to install package. (e8000067)

Dave Nottage wrote:
Ubaltino Faleiro wrote:

Is there any incompatibility in the versions I'm using?

Do you have the iOS 10.3 developer image in your Xcode 8.2.1? There's a guide on how to make that happen, here:

http://stackoverflow.com/questions/43099863/how-using-ios-10-3-devices-with-xcode-8-2-1

--
Dave Nottage [MVP, TeamB]
Hints, tips and tricks at: http://www.delphiworlds.com/blog
Dave Nottage

Posts: 1,850
Registered: 1/7/00
Re: Unable to install package (e800801c).
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  Posted: May 2, 2017 4:41 PM   in response to: Ubaltino Faleiro in response to: Ubaltino Faleiro
I did the process you recommended.
It did not work. Just changed the error code.

Now the error is:
Unable to install package. (e8000067)

Did you first open the Devices window in Xcode, then select the device? It takes some time to process once you do that.

--
Dave Nottage [TeamB]
Delphi Worlds blog: http://www.delphiworlds.com/blog
Ubaltino Faleiro

Posts: 8
Registered: 11/8/08
Re: Unable to install package (e800801c).
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  Posted: May 3, 2017 7:09 AM   in response to: Dave Nottage in response to: Dave Nottage
After several attempts I managed to solve.

The steps of the solution here, for anyone else to go through similar problem.

XCode 8.2.1 helped me locate and remove expired provisioning that was in the way. In fact I ended up removing all, and installing the downloaded from the Apple website again. But that alone did not solve.

I returned to XCode 8.3.2 and removed expired certificates. They had two.

After these steps, I was able to install and run the device with iOS 10.3.1 without problems.

There is learning there. Many things at once, difficult to know what the reason was.
- New Delphi version.
- New XCode version.
- New iOS version.
- Certificate expired and renewed, therefore new certificate.

We always have to remove the old proxies and certificates in OSX, so Delphi and PAServer do not get used to old things and causing errors.

Thanks to all who tried to help.

Dave Nottage wrote:
I did the process you recommended.
It did not work. Just changed the error code.

Now the error is:
Unable to install package. (e8000067)

Did you first open the Devices window in Xcode, then select the device? It takes some time to process once you do that.

--
Dave Nottage [TeamB]
Delphi Worlds blog: http://www.delphiworlds.com/blog
Dave Nottage

Posts: 1,850
Registered: 1/7/00
Re: Unable to install package (e800801c).
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  Posted: May 3, 2017 12:51 PM   in response to: Ubaltino Faleiro in response to: Ubaltino Faleiro
Ubaltino Faleiro wrote:

I returned to XCode 8.3.2

Are you able to deploy an ad hoc or app store build of your app to the device? Others have not been able to.

and removed expired certificates. They had two.

You could have discovered this regardless of what version of Xcode you have.

After these steps, I was able to install and run the device with iOS 10.3.1 without problems.

There is learning there. Many things at once, difficult to know what the reason was.
- New Delphi version.
- New XCode version.
- New iOS version.
- Certificate expired and renewed, therefore new certificate.

We always have to remove the old proxies

I think you mean profiles.

and certificates in OSX, so Delphi and PAServer do not get used to old
things and causing errors.

I've been able to upgrade Delphi/Xcode without having to do anything about the profiles and certificates. If they're
current and have no duplicates, everything just works, as long as PAServer supports the version of Xcode that is
installed.

--
Dave Nottage [MVP, TeamB]
Hints, tips and tricks at: http://www.delphiworlds.com/blog
Ubaltino Faleiro

Posts: 8
Registered: 11/8/08
Re: Unable to install package (e800801c).
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  Posted: May 3, 2017 3:20 PM   in response to: Dave Nottage in response to: Dave Nottage
Dave Nottage wrote:
Ubaltino Faleiro wrote:

I returned to XCode 8.3.2

Are you able to deploy an ad hoc or app store build of your app to the device? Others have not been able to.

Yes, got it. My device is running iOS 10.3.1. So that was necessary and it worked. Had a tip above, telling you how to download the Image for iOS 10.3 and use XCode 8.2.1. But as I made so many attempts, it ended up working with XCode 8.3.2.

and removed expired certificates. They had two.

You could have discovered this regardless of what version of Xcode you have.

As? Can you report a link that tells you that you need to remove expired OSX or XCode certificates?


After these steps, I was able to install and run the device with iOS 10.3.1 without problems.

There is learning there. Many things at once, difficult to know what the reason was.
- New Delphi version.
- New XCode version.
- New iOS version.
- Certificate expired and renewed, therefore new certificate.

We always have to remove the old proxies

I think you mean profiles.

Yes. Sorry, I do not speak English. This has been translated into Google.


and certificates in OSX, so Delphi and PAServer do not get used to old
things and causing errors.

I've been able to upgrade Delphi/Xcode without having to do anything about the profiles and certificates. If they're
current and have no duplicates, everything just works, as long as PAServer supports the version of Xcode that is
installed.

It turned out that my certificate at Apple expired on 4/17/2017. So I had to generate it again. That's why these additional steps were needed.


--
Dave Nottage [MVP, TeamB]
Hints, tips and tricks at: http://www.delphiworlds.com/blog
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