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Thread: Cannot install Berlin 10.1 upd 2 Trial


This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Last Post: Mar 16, 2017 9:45 AM Last Post By: Antonio Estevez Threads: [ Previous | Next ]
Vladimir Shvetsov

Posts: 11
Registered: 2/18/05
Cannot install Berlin 10.1 upd 2 Trial  
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  Posted: Mar 15, 2017 2:18 AM
Hi,
I tried to install Rad Studio Berlin 10.1 update 2 Trial version from the official Embarcadero site. I started radstudio10_1_upd2_esd.exe. Installation started and "hanged" at the very beginning at the stage "Installing main application files". Nothing more happens. What could be the problem?
I couldn't find place at the embarcadero.com where to ask this question. Could you give the appropriate official link? (I clicked "Support", but didn't find the necessary place there).
OS Windows 10.
Thank you, Vladimir.

Edited by: Vladimir Shvetsov on Mar 15, 2017 2:30 AM
Antonio Estevez

Posts: 546
Registered: 4/12/00
Re: Cannot install Berlin 10.1 upd 2 Trial [Edit]  
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  Posted: Mar 15, 2017 11:57 AM   in response to: Vladimir Shvetsov in response to: Vladimir Shvetsov
El 15/03/2017 a las 10:31, Vladimir Shvetsov escribió:
Hi,
I tried to install Rad Studio Berlin 10.1 update 2 Trial version from the official Embarcadero site. I started radstudio10_1_upd2_esd.exe. Installation started and "hanged" at the very beginning at the stage "Installing main application files". Nothing more happens. What could be the problem?
I couldn't find place at the embarcadero.com where to ask this question. Could you give the appropriate official link? (I clicked "Support", but didn't find the necessary place there).
OS Windows 10.
Thank you, Vladimir.

Edited by: Vladimir Shvetsov on Mar 15, 2017 2:30 AM

You can create an install support case:
http://support.embarcadero.com/Forms/

Vladimir Shvetsov

Posts: 11
Registered: 2/18/05
Re: Cannot install Berlin 10.1 upd 2 Trial [Edit]  
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  Posted: Mar 16, 2017 6:40 AM   in response to: Antonio Estevez in response to: Antonio Estevez
Antonio Estevez wrote:
You can create an install support case:
http://support.embarcadero.com/Forms/

Thank you. I have created the support case. They said that technical support for trial versions is not carried out, except to ask a question here on this forum.
Antonio Estevez

Posts: 546
Registered: 4/12/00
Re: Cannot install Berlin 10.1 upd 2 Trial [Edit]  
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  Posted: Mar 16, 2017 9:45 AM   in response to: Vladimir Shvetsov in response to: Vladimir Shvetsov
El 16/03/2017 a las 14:40, Vladimir Shvetsov escribió:
Antonio Estevez wrote:
You can create an install support case:
http://support.embarcadero.com/Forms/

Thank you. I have created the support case. They said that technical support for trial versions is not carried out, except to ask a question here on this forum.

I always download the ISO (6GB) which contains the classic installer:
http://cc.embarcadero.com/item/30652
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