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Thread: How do I use my Update/Upgrade Subscription?


This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Last Post: Apr 1, 2017 9:48 AM Last Post By: Lajos Juhasz
Gregory Timmons

Posts: 2
Registered: 3/22/08
How do I use my Update/Upgrade Subscription?  
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  Posted: Apr 1, 2017 6:49 AM
Hi!

I just need help trying to update/upgrade from 10.1 to 10.2 while my year subscription is ready.

Thanks in advance for any help in this matter!

P.S.

License Details:

Title: Delphi 10.1 Berlin Pro Named User and Mobile Add-on Pack Upgrade from Starter
License Expiration Date: Unlimited
Is Subscription: Yes
Subscription Expiration Date: 3/3/2018
License Type: Workstation
Registered: Yes
Platform: Windows
Commercial use: Yes

Antonio Estevez

Posts: 613
Registered: 4/12/00
Re: How do I use my Update/Upgrade Subscription?  
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  Posted: Apr 1, 2017 8:30 AM   in response to: Gregory Timmons in response to: Gregory Timmons
El 01/04/2017 a las 15:49, Gregory Timmons escribió:
Hi!

I just need help trying to update/upgrade from 10.1 to 10.2 while my year subscription is ready.

Thanks in advance for any help in this matter!

10.2 Tokyo is not a update but it's a new major release.

You must have received an email from Embarcader with the link to download the installer.

Also you can go to "Registered User Downloads" and download the installer:
http://cc.embarcadero.com/myreg

You have two choices: Download the web installer (based on GetIt) or download the ISO file (6.5GB) with the classic
installer.

Someone have reported problems with the web installer, ex. files are not deleted when you try to uninstall 10.2 Tokyo

Gregory Timmons

Posts: 2
Registered: 3/22/08
Re: How do I use my Update/Upgrade Subscription?  
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  Posted: Apr 1, 2017 9:21 AM   in response to: Antonio Estevez in response to: Antonio Estevez
Antonio Estevez wrote:
El 01/04/2017 a las 15:49, Gregory Timmons escribió:
Hi!

I just need help trying to update/upgrade from 10.1 to 10.2 while my year subscription is ready.

Thanks in advance for any help in this matter!

10.2 Tokyo is not a update but it's a new major release.

You must have received an email from Embarcader with the link to download the installer.

Also you can go to "Registered User Downloads" and download the installer:
http://cc.embarcadero.com/myreg

You have two choices: Download the web installer (based on GetIt) or download the ISO file (6.5GB) with the classic
installer.

Someone have reported problems with the web installer, ex. files are not deleted when you try to uninstall 10.2 Tokyo

Odd, on their website: https://www.embarcadero.com/update-subscription includes "Major Version Upgrades"

"All releases. Never buy upgrades again, always get the latest version when it’s released."

According to my License information, do I not have a Update Subscription?

Is it wrong?

Plus, I didn't get any information in the email about downloading the new version.

Lajos Juhasz

Posts: 755
Registered: 3/14/14
Re: How do I use my Update/Upgrade Subscription?  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Apr 1, 2017 9:48 AM   in response to: Gregory Timmons in response to: Gregory Timmons
Gregory Timmons wrote:

Antonio Estevez wrote:
El 01/04/2017 a las 15:49, Gregory Timmons escribió:
Hi!

I just need help trying to update/upgrade from 10.1 to 10.2 while
my year subscription is ready.

Thanks in advance for any help in this matter!

10.2 Tokyo is not a update but it's a new major release.

You must have received an email from Embarcader with the link to
download the installer.

Also you can go to "Registered User Downloads" and download the
installer: http://cc.embarcadero.com/myreg

You have two choices: Download the web installer (based on GetIt)
or download the ISO file (6.5GB) with the classic installer.

Someone have reported problems with the web installer, ex. files
are not deleted when you try to uninstall 10.2 Tokyo

Odd, on their website:
https://www.embarcadero.com/update-subscription includes "Major
Version Upgrades"

"All releases. Never buy upgrades again, always get the latest
version when it’s released."

According to my License information, do I not have a Update
Subscription?

Is it wrong?

Plus, I didn't get any information in the email about downloading the
new version.


For a couple of years when you are an active subscrition no new licence
(serial is not required) the installer just checkes for the expiration
date of the subscription and continues to install without a problem.

Just download the ISO file and install it.
Legend
Helpful Answer (5 pts)
Correct Answer (10 pts)

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