Watch, Follow, &
Connect with Us

For forums, blogs and more please visit our
Developer Tools Community.


Welcome, Guest
Guest Settings
Help

Thread: After apply Tokyo update 3 doesn't work FireMonkey applications


This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 5 - Last Post: Mar 15, 2018 8:24 AM Last Post By: Sarina DuPont
Игорь Кухтин

Posts: 3
Registered: 9/7/18
After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 14, 2018 8:49 AM
Hi,

I upgrated my Tokyo to 10.2.3 and when installed free Mobile addon on my Professional version

1. I don;t see new platform in Tools->Options->SDK Manager
2. As soon as i tried create FireMonkey application or open existsing Delphi crashed.

What should i do?!
Игорь Кухтин

Posts: 3
Registered: 9/7/18
Re: After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 15, 2018 3:38 AM   in response to: Игорь Кухтин in response to: Игорь Кухтин
i have reinstalled Delphi and marked all platforms during installation

1. There is no Android or iOS in SKD

2. After open or create any FireMonkey project Delphi crashes.

Where can i get the help with it? This is official site as i undertand but there is no any answers.
Alex Belo

Posts: 626
Registered: 10/8/06
Re: After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 15, 2018 4:08 AM   in response to: Игорь Кухтин in response to: Игорь Кухтин
Igor Kookhtin wrote:

Where can i get the help with it?

You can ask for official support on

Embarcadero Customer Support Center
https://www.embarcadero.com/ru/support

("Registration & installation)

This is official site as i undertand but there is no any answers.

This is official user's forum where volunteers answer questions (if
they can) in theirs spare time.

--
Alex
Lajos Juhasz

Posts: 801
Registered: 3/14/14
Re: After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 15, 2018 4:10 AM   in response to: Игорь Кухтин in response to: Игорь Кухтин
Igor Kookhtin wrote:

i have reinstalled Delphi and marked all platforms during installation

1. There is no Android or iOS in SKD

2. After open or create any FireMonkey project Delphi crashes.

Where can i get the help with it? This is official site as i
undertand but there is no any answers.

This is an official but not Embarcero support forum. In order to get
help you will have to open a support ticket at
https://www.embarcadero.com/support.
Игорь Кухтин

Posts: 3
Registered: 9/7/18
Re: After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 15, 2018 5:04 AM   in response to: Игорь Кухтин in response to: Игорь Кухтин
Thank you, guys, for your replay, but

On March 8, 2016 we updated our Self-Service Portal. If you are unable to log in with your normal support credentials please use the "Forgot your Password" link to reset your password.

i can;t connect to support with my login and password and after i press Forgot your password? i didn;t receive anything as well.

so i am trying to ask anywhere.

Sorry for that

Sarina DuPont

Posts: 42
Registered: 7/6/11
Re: After apply Tokyo update 3 doesn't work FireMonkey applications  
Click to report abuse...   Click to reply to this thread Reply
  Posted: Mar 15, 2018 8:24 AM   in response to: Игорь Кухтин in response to: Игорь Кухтин
Igor Kookhtin wrote:
Thank you, guys, for your replay, but

On March 8, 2016 we updated our Self-Service Portal. If you are unable to log in with your normal support credentials please use the "Forgot your Password" link to reset your password.

i can;t connect to support with my login and password and after i press Forgot your password? i didn;t receive anything as well.

so i am trying to ask anywhere.

Sorry for that

Hi Igor,
I would recommend contacting Embarcadero support http://supportforms.embarcadero.com/.

Please also see this installation article: https://community.embarcadero.com/article/articles-support/174-rad-studio/installation-registration/16617-delphi-and-c-builder-10-2-3-tokyo-professional-edition-mobile-pack-install-instructions-4

Regards,
Sarina

--
Product Manager, RAD Studio
Embarcadero Technologies, Inc.

Legend
Helpful Answer (5 pts)
Correct Answer (10 pts)

Server Response from: ETNAJIVE02