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Thread: C++BUILDER 10.2 PRO - OPERATION ERROR DURING INSTALL


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Permlink Replies: 2 - Last Post: Jun 29, 2017 6:24 PM Last Post By: GAI CHEW KAI
GAI CHEW KAI

Posts: 117
Registered: 7/25/14
C++BUILDER 10.2 PRO - OPERATION ERROR DURING INSTALL  
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  Posted: Jun 27, 2017 10:58 AM
1. First, the target computer environment is:

- Windows 10 x64 Pro.
- SSD 79GB available spaces.
- with C++Builder XE8 Pro installed.
- Firewall turned OFF.

The License Manager screen captured as shown below.
https://www.dropbox.com/s/t1nxdoui3zdw23h/CB10.2%20-%20License%20Manager%20Status.jpg?dl=0

2. I run the "radstudio10_2_esd.exe" downloaded.

3. If I selects the HELP check box with Windows 32, 64 and OSX, it encountered error at HELP stage as
shown on the link below.
https://www.dropbox.com/s/9m1ltmykl1uzg4w/CB10.2%20-%20HELP%20install%20error.jpg?dl=0

4. If deselects the HELP option and manage to install but the HELP main menu points to empty link such as:
https://www.dropbox.com/s/tnydtarb06m29nq/CB10.2%20-%20HELP%20points%20to%20empty.jpg?dl=0

5. I redeemed the MOBILE ADDON PACK but the website directs to improper page error as shown below.
https://www.dropbox.com/s/ql4fl0qp10l8jf4/CB10.2%20-%20Mobile%20Addon%20download%20error.jpg?dl=0

6. Later, I manually added and registered the MOBILE ADDON PACK serial number received.

7. After that, I re-install again with "radstudio10_2_esd.exe" from the Embarcadero email link stated as described
links below.

https://www.dropbox.com/s/cdxjfa5cmjavuxa/CB10.2%20-%20INSTALL%20STEP%201.jpg?dl=0

https://www.dropbox.com/s/s4f8ag2el481343/CB10.2%20-%20INSTALL%20STEP%202.jpg?dl=0

https://www.dropbox.com/s/wm5fuwwpkkh4szh/CB10.2%20-%20INSTALL%20STEP%203.jpg?dl=0

https://www.dropbox.com/s/xdzasnzqfzyljgw/CB10.2%20-%20INSTALL%20STEP%204.jpg?dl=0

8. This caused "OPERATION ERROR" as described on image link below:
https://www.dropbox.com/s/xdzasnzqfzyljgw/CB10.2%20-%20INSTALL%20STEP%204.jpg?dl=0

Any suggestion is greatly appreciated.

GAI CHEW KAI

Posts: 53
Registered: 7/29/04
Re: C++BUILDER 10.2 PRO - OPERATION ERROR DURING INSTALL  
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  Posted: Jun 27, 2017 9:03 PM   in response to: GAI CHEW KAI in response to: GAI CHEW KAI
I also refers to the following articles.

1. GetIt Installer - Operation Error
http://docwiki.embarcadero.com/RADStudio/Tokyo/en/Release_Notes

2. Manual uninstall of RAD Studio/Delphi/C++Builder 10.2
https://community.embarcadero.com/article/articles-support/174-rad-studio/installation-registration

3. RAD Studio, Delphi, C++Builder 10.2 Tokyo ISO available to registered users.
- I will install using this .ISO image to a new computer tonight and see...

Statement 1, 2 above does help to totally cleanup for new installation but the operation error still occurs, I clicked RETRY button few times at each stage to reach to the end of installation, bit boring but successfully installed.

I am not sure why Embarcadero C++Builder 10.2 Pro installer "radstudio10_2_esd.exe" encountered OPERATION ERROR during each installation of component.

Please advise if anyone had such experience before.

Thank you.
GAI CHEW KAI

Posts: 53
Registered: 7/29/04
Re: C++BUILDER 10.2 PRO - OPERATION ERROR DURING INSTALL
Correct
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  Posted: Jun 28, 2017 7:54 PM   in response to: GAI CHEW KAI in response to: GAI CHEW KAI
3. RAD Studio, Delphi, C++Builder 10.2 Tokyo ISO available to registered users.
- I will install using this .ISO image to a new computer tonight and see...
- Yes, the .ISO image installed properly.
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